Vikram Thalithaje

Software Engineer | Technical Analyst

Profile

My goal is to leverage my background in software engineering to drive impactful product solutions, taking ownership of innovative developments that create value for users and support strategic business goals.

Professional Experience

Technical Analyst | Cloudmore

02/2024 - Present | Tallinn, Estonia

  • Perform Technical Analysis: Conduct technical analysis for the new features being introduced to the system and assess the feasibility, risks and integration impact to the product.
  • Platform Utilization Analysis: Performed platform utilization analysis using SQL to compare broker usage patterns against the Microsoft Partner Centre, identifying key insights to optimize platform efficiency and drive informed decision-making.
  • Revamped the knowledge base: Reorganizing and updating internal documentation to improve access and reduce support effort.
  • ISMS & ISO 27001 Compliance: Contributor to the ISMS committee, involved in risk assessments, policy updates, and compliance documentation, leading to successful ISO 27001 certification.
  • Dependabot & Jira Integration: Designed and implemented an automated process to convert dependency vulnerability alerts into actionable issue tickets, streamlining vulnerability management across multiple repositories and significantly reducing manual triage efforts.

Software Engineer - Product & Ops Tools | Camp K12

01/2022 - 06/2023 | Gurgaon, India

  • Led Student Demo Booking Flow Redesign: Improved user experience and streamlined booking efficiency, demonstrating an aptitude for user-centric product enhancement.
  • Implemented AWS WAF for Enhanced Security: Proactively led the integration of AWS Web Application Firewall, bolstering server security against cyber threats and safeguarding company assets.
  • AWS Lambda Service Monitoring Tool: Developed a specialized tool using AWS Lambda for real-time service monitoring, significantly improving system reliability and responsiveness through instant notifications.
  • Led NodeJS to Go Migration: Orchestrated the transition of a key student demo service from NodeJS to Go, achieving enhanced performance, greater scalability, and optimized resource usage.

Software Engineer - Product Integrations | Fitternity

01/2020 - 12/2021 | Mumbai, India

  • Key Stakeholder for CRM Technology Integration (BYG): Spearheaded technology integration efforts for the CRM product post-acquisition (BYG). Led a cross-functional team of 3 in development and maintenance, ensuring seamless integration and optimal performance.
  • Dashboard Development for Partner Management: Led a team of 3 in the design and implementation of a partner dashboard. The dashboard empowered partners to track and manage bookings, attendance, and revenue enhancing the partner relationship and business growth.
  • API Crash Analysis Dashboard: Developed a data-driven dashboard to analyze API crashes, providing valuable insights to the backend development team. Delivered descriptive analyses to aid in issue resolution and system optimization.

Backend Developer | Kaam 24

05/2019 - 12/2019 | New Delhi, India

  • Facebook Chatbot Development: Designed and built a rule-based Facebook chatbot, resulting in a remarkable 30% increase in user registrations. The chatbot also significantly reduced manual effort, improving operational efficiency.
  • Scheduled Notification System: Developed and implemented a scheduled notification mechanism using Firebase, leading to increased user interaction and retention. Conducted A/B testing on notification messages to optimize engagement rates. Additionally, automated report generation to streamline data analysis processes.

Software Engineer | Applied Cognition Systems Pvt Ltd

06/2016 - 04/2019 | Manipal, India

  • Medication Reminder and Tracking Module: Successfully implemented a medication reminder and tracking module, simplifying patient monitoring processes. This solution improved patient adherence to medication regimens and enhanced overall healthcare outcomes.
  • Centralized Drug Database: Designed and implemented a centralized drug database for a pharmacy supply chain management solution. This database streamlined inventory management, procurement, and distribution processes, optimizing efficiency and reducing costs.

Skills

SQL NodeJS JIRA Confluence Python Stakeholder Management UML Diagrams

Education

MBA | Estonian Business School

Tallinn, Estonia

Master of Engineering | Manipal Academy of Higher Education

Manipal, India

Bachelor of Engineering | SJC Institute of Technology

Bangalore, India

Languages

Volunteering

Volunteer at Agile Saturday | Agile Estonia

2025 | Tallinn, Estonia

Volunteer at Global Agile Summit

2025 | Tallinn, Estonia